Frequently Asked Questions
Everything you need to know about your MOZA Racing gear.
What is the typical shipping timeframe for MOZA products?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 7-15 business days via our global distribution network.
Are MOZA Racing wheel bases compatible with consoles?
While our hardware is primarily designed for PC, specific models like the R3 bundle are officially compatible with Xbox. For other bases, third-party converters may be required for console use.
What is your return policy for sim racing hardware?
We offer a 7-day return policy for unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the product is defective.
How long is the warranty period on MOZA products?
All MOZA Racing wheel bases, pedals, and steering wheels come with a standard 12-month limited warranty covering manufacturing defects and hardware failures.
Do I need to install specific software to use my gear?
Yes, you should download the MOZA Pit House software. This allows you to calibrate your hardware, adjust Force Feedback settings, and update firmware for the best racing experience.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping region.